Refund policy

📦 Return Policy

We want you to love your purchase! To ensure the quality and safety of our products for all customers, please note our return criteria:

  • Sealed Items: Returns are accepted within [Insert Number, e.g., 30] days of delivery, provided the product is unopened, unused, and in its original heat-shrink wrap or seal.

  • Opened Items: For hygiene and safety reasons, once the seal is broken or the packaging is opened, the item is non-returnable and non-refundable.

  • Damaged/Defective: If your order arrives damaged, please contact us within 48 hours of delivery with a photo of the item for a prompt replacement.

  • Shipping: Return shipping costs are the responsibility of the customer unless the item arrived damaged.

    How to Start a Return: Please email us at Buttoiltradersfsd@gmail.com with your order number to receive authorization before sending your item back.